Privacy Policy.

1. Data Controller

The data controller for this website is Orela Letters, 64 Benwell Road, London N7 7BW, United Kingdom. For all data-related enquiries, write to [email protected] or call +44 20 3847 6291.

This policy applies to personal data collected via this website (orela.info) and through written correspondence with the editorial team. It does not apply to third-party websites linked from this site.

2. What Data We Collect

When you use the contact form on this website, we collect the following personal data that you provide voluntarily:

• Your name
• Your email address
• The subject of your enquiry
• The message you submit

When you visit this website, certain technical data may be collected automatically by our hosting and analytics services, including your IP address, browser type, the pages you visit, and the time and date of your visit. This data is used in aggregated, anonymised form for the purpose of understanding how readers engage with editorial content on this site.

We do not collect any special category personal data (such as data about health, political opinions, or religious beliefs). We do not collect payment information. We do not require account registration to read the publication.

3. How We Use Your Data

Personal data submitted through the contact form is used solely for the purpose of responding to your enquiry. We do not share contact form submissions with third parties, except where required by law.

Aggregated, anonymised technical data is used to understand how readers navigate the site and which editorial content is most read. This informs the publication's subject selection and content planning. No individual reader is identified or profiled through this process.

We do not use personal data for automated decision-making or profiling. We do not use personal data for advertising purposes. We do not sell personal data to any party.

4. Legal Basis for Processing

We process personal data on the following legal bases under the UK General Data Protection Regulation (UK GDPR):

• Legitimate interests — for the purpose of responding to reader correspondence and improving editorial content based on anonymised engagement data.
• Consent — for the use of non-essential cookies, where you have given consent through the cookie banner on this site.

Where we rely on legitimate interests, we have considered whether those interests are outweighed by your rights and freedoms as a data subject and have concluded that they are not, given the limited nature of the data collected and the editorial purpose of this publication.

5. Data Retention

Contact form submissions are retained for up to twelve months from the date of receipt, after which they are securely deleted. If an ongoing correspondence is necessary for editorial purposes (for example, in connection with a correction or contributor enquiry), data may be retained for a longer period, limited to what is necessary for that purpose.

Anonymised aggregated technical data may be retained indefinitely for the purpose of understanding long-term editorial engagement trends.

6. Sharing and Transfers

We do not sell, rent, or share personal data with third parties for commercial purposes. Data submitted through the contact form may be accessible to the hosting provider and email service provider used to operate this website, both of which are subject to data processing agreements that comply with applicable UK data protection law.

We do not transfer personal data outside the United Kingdom or the European Economic Area, except where technically necessary to operate the website's infrastructure, and only where appropriate safeguards are in place.

7. Your Rights

Under UK GDPR, you have the following rights in relation to personal data we hold about you:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate personal data
• The right to request deletion of personal data we hold about you
• The right to restrict the processing of your personal data
• The right to object to processing based on legitimate interests
• The right to withdraw consent, where processing is based on consent

To exercise any of these rights, write to [email protected]. We aim to respond to all data subject requests within one calendar month.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority on data protection, at ico.org.uk.

8. Cookies

This website uses cookies. Essential cookies are necessary for the website to function and are placed automatically. Non-essential cookies (including analytics and performance cookies) are placed only with your consent, which you may give or withdraw at any time using the Cookie Settings link in the footer of this page.

For full details of the cookies used on this site, the purpose of each, and how to manage your preferences, see the Cookie Policy.

9. Security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or disclosure. This includes encrypted data transmission (HTTPS), access controls on administrative interfaces, and limited retention of personal data. No method of data transmission over the internet is entirely secure; we cannot ensure absolute security of data in transit.

10. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in the publication's data practices or applicable law. The date of the most recent revision is shown at the top of this page. Continued use of the website after a revision is published constitutes acceptance of the updated policy.

Questions about this Privacy Policy should be directed to [email protected].

11. Contact